Heating Heroes: How Maiven and Able Home Performance Saved Families from Freezing Temperatures

February 13, 2024

As Valentine’s Day approached this February, a classic Nor'easter swept through the South Shore, bringing plummeting temperatures and advisories for New Englanders to stay indoors. However, for many households, the storm spelled disaster as aging heating systems succumbed to the extra stress, leaving families without heat during the bitter cold.

Fortunately, for homeowners who reached out to Able Home Performance, relief wasn't far behind. With decades of expertise in the Mass Save program, Able is a trusted Home Performance Contractor offering a range of services from energy assessments to weatherization upgrades. Their partnership with Maiven proved to be a game-changer.

By equipping homeowners with the Maiven app, Able facilitated access to the Mass Save Heat Loan program. This enabled families to swiftly secure new, highly efficient heat pump systems, fully financed, within hours rather than enduring weeks of uncertainty.

Mass Save offers a zero percent interest “Heat Loan”: providing up to $25,000 for various home improvements, including high-efficiency boilers, weatherization upgrades, and window replacements. For projects involving heat pumps alongside weatherization measures, the loan extends up to $50,000. Qualifying for this loan requires a Mass Save Home Energy Assessment by an approved home performance contractor, like Able Home Performance. However, due to high demand for this fabulous service, home energy auditing companies are facing a backlog - which can delay assessments for weeks or even months.

Enter Maiven – a revolutionary AI-powered platform that enables faster, more accurate energy assessments. Using the Maiven App, homeowners conducted their own virtual energy assessments in minutes, providing Able with 95% of the necessary data to create a tailored energy model for their homes. This innovative approach significantly reduced the time required for in-home assessments.

The Maiven-provided energy assessment data enabled Andrew Farinick, Director of Operations at Able Home Performance, to finish the in-home component, including combustion safety testing for a Duxbury customer after putting his children to bed - rather than in the following days or weeks. Because he was able to swiftly complete the in-home assessment, Able’s customer was qualified for the Mass Save Heat Loan, and received a brand new heat pump heating system – within hours of the heating system failure.

This homeowner from Duxbury remarked,
"This app was so easy to use, my daughter didn’t even have to help me."

Thanks to Maiven's expediency, Able efficiently guided homeowners through the process, ensuring the installation of high-efficiency heat pump systems without any delay.

Massachusetts utilities, National Grid and Eversource, responsible for the Mass Save program are leading the nation in supportive energy efficiency programs and weatherization incentives and financing. To benefit from such initiatives, homeowners can initiate the process by contacting a qualified contractor such as Able Home Performance for an in-home energy assessment. With Maiven’s user-friendly app, navigating this journey, whether in response to a failing furnace or for proactive decarbonization, has never been simpler.

Questions? Reach out to us at hello@askmaiven.com.